Frequently Asked Questions
- What are your delivery timings?
We deliver our Products to Pakistan and we are operating them from UAE. It takes up to 18 to 20 working days to deliver an order at your doorstep. However, if you place an order from flash delivery section, your order will be delivered within 2 to 5 working days.
- How to get in touch with the customer support?
- Can we reach out to The Digital Bazaar through Social Media?
Unfortunately, we do not respond over Social Media. All the necessary information is provided on our website but in case of any query, you can reach out to us on firstname.lastname@example.org or you can always chat live with our customer representatives available on our website. Our representatives would love to help you out!
- What if I pay the amount in advance and do not receive my order?
- An exact date of delivery of order.
- Is it safe to shop online?
This is an important question and our priority at The Digital Bazaar is to ensure the privacy of our customers and safety of payment. Your info is secure with us and will not be used for any other purpose.
Can I track my order?
Once your order has been dispatched from our end the courier will then send you the tracking code or an update of the shipment.
- How to place any order?
You can easily place an order from our website by selecting your item and then by clicking the ‘buy it now’ option following that, you need to provide the required info and then continue to check out.
- How to apply discount code?
You can apply a discount code right before payment. You will be provided with a small box above your total amount on which you can add your discount or gift code.
- How to apply gift code?
You can apply a gift discount code right before payment. You will be provided with a small box above your total amount on which you can add your discount or gift code.
- How to confirm my order?
Once your order has been completed and you have paid the total amount and checked out, you will then receive a confirmation text via SMS from which you will be informed about the confirmation of your order.